EPG Services - Licensing

Emirates Post Group Mobile Services

The Emirates Post Group is constantly seeking to provide services and postal solutions that match the latest trends in the field of global postal services, with a focus on making post offices a center to provide various services under one roof, through the network of its offices spread in the country, which reaches more than 115 mail offices, to start the group towards achieving customer satisfaction in addition to its commitment to the principles of social responsibility.

In this context, the Emirates Post Group provides the application of electronic services for mobile phones, so that customers can submit applications or benefit from the services of the Emirates Post Group electronically and through the mobile phone.

The services available in this publication:

Price calculator: The user was able to calculate the cost of mission electronically.

Tracking and following up: The user was able to track the sent mail.

Electronic box: Allows the registered user to follow up on the movement of his electronic box.

Location: Allows the user to inquire about the post offices sites in various Emirates.

Customer Information: Allows the user to provide inquiries electronically to the Emirates Group (complaints, compliments, proposals, general ambitions ...)

Follow -up: Allows the user to follow up applications.

The emirates post Group Constantly Sees to Provide Postal Services and Solutions that Match The Latest Trends in Global Postal Services, with a Focus on Making Post Offices One-Stop STOPS that Offer Multiple Services Through A Network Over 115 Post Offices, Driveen by the Goal of Constantly Raising Customer SatisFction and Adhering to Principes of Corporation Social Responsibility.

Accordingly, The Emirates Post Group is Providing This New Mobile Application for the Consuers to Use the Online Services Available Through Their Mobile Devices.

The Available Online Services in this Release Are the Following:

- Rate Calculator: This Service Allows The User to Calcula The Mail Rate Using His Mobile Device.

- TRACK & Trace: This Service Allows the user to track & trace the mail items.

- EP.O. Box: This Service Allows the user to be up to date with the transactions of his registered electronic pobox.

- Location: Use this Service to Locate the Post Offices Locations Across the emirates.

- Customer Enquiry: This Service Allows the user to submit complaines, Suggestes, compounds and other enquires to the emirates post Group.

- Follow up: this service allows the user to follow up on Prevringly Submitted Requests.